We care about our customers. We care about their work and it’s our job to make sure it’s right.
What does your job entail?
I’m the Customer Service Manager but I also help with sales. On the customer service side, I work between sales, the customer and the plant to make sure the job goes through smoothly and on time. On the sales side, I handle more of the upfront parts of the job like quoting, pulling samples and collaborating with the customer to come up with ideas.
What’s your favorite thing about Sauers?
I love the family atmosphere. We get the job done but we also like to have fun which makes it great to come to work every day. We also have really great customers. Some have been with us for 20-30 years. Learning about their business is an interesting part of building our relationship.